The following table outlines the main areas of SAP experience within the Plant Maintenance and Customer Service modules.
| SAP Elements | Experience |
|
Data acquisition, conversion and upload: |
Most PM/SM/CS objects |
|
Structuring Technical Objects: |
Equipment, Functional Locations, Assemblies, BOMs, Measurement Points and Task Lists |
|
Classification & Variant Configurator: |
Equipment, Functional Locations, Task Lists, Configurable Materials, Pricing etc |
|
Task Lists: |
Equipment, Functional Locations and General (including configurable) |
|
Planned Maintenance: |
Strategies, Packages, Maintenance Items, Plans and Scheduling |
|
Orders & Notifications: |
|
|
Catalogs: |
Equipment, Functional Locations, Notifications, Measurement Points |
|
Service Orders & Contracts: |
Configurable Materials, Pricing, Billing Plans |
|
Resource Related Billing: |
VA90, DP90 and DIP profiles including enhancements via user-exits and ABAP |
|
SAP Developments: |
User-exits, batch programs, reports, interfaces etc. |
|
SAP fault investigation/diagnosis: |
OSS Note determination and implementation, ABAP debug diagnosis |